Customer Service Jobs in Fort Wayne, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Fort Wayne, IN
- 2 days ago
- Fort Wayne, IN
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkPre-Licensed Customer Service Representative - Remote
- Fort Wayne, IN
- 4 days ago
- Fort Wayne, IN
- 4 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkUnderstands operational procedures and deters acts of dishonesty within established customer service guidelines....
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
TEKsystems Customer Service Representative in Fort Wayne , Indiana Schedule: Mon-Fri, 8am-5pm (1-hour lunch break) Training: Hands-on training with management for approximately one month....
Positive, upbeat personality aligned with Oberlin Marketing's commitment to exceptional customer service....
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6736 Lima Rd, Fort Wayne, IN 46818...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Retirement (Fort Wayne, IN training)
- Fort Wayne, IN
- 60+ days ago
- Fort Wayne, IN
- 60+ days ago
Ability to research and problem solve, while providing outstanding customer service....
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
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Salary for Customer Service Jobs in Fort Wayne, IN
Highest Education Level
Customer Services in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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