Customer Service Jobs in Brookville, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-5 of 5 Jobs

BMV Customer Service Representative 2

  • Connersville, IN (20 miles from Brookville, IN)
  • 3 days ago
  • Connersville, IN (20 miles from Brookville, IN)
  • 3 days ago

Substitute for Customer Service Representatives as needed....

Customer Service Representative - Sixt Cincinnati Airport

  • Hebron, KY (24 miles from Brookville, IN)
  • 45+ days ago
  • Hebron, KY (24 miles from Brookville, IN)
  • 45+ days ago

Work closely with other team members, including management and support staff, to ensure smooth operations and provide exceptional customer service....

Customer Service Representative - Batesville, Indiana - 2nd Shift

  • Batesville, IN (14 miles from Brookville, IN)
  • 45+ days ago
  • Batesville, IN (14 miles from Brookville, IN)
  • 45+ days ago

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel...

Customer Service Rep(02583) - 1103 U.S. Hwy

  • Lawrenceburg, IN (15 miles from Brookville, IN)
  • 90+ days ago
  • Lawrenceburg, IN (15 miles from Brookville, IN)
  • 90+ days ago

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...

Customer Service Rep(1370) - Hebron KY

  • Hebron, KY (24 miles from Brookville, IN)
  • 90+ days ago
  • Hebron, KY (24 miles from Brookville, IN)
  • 90+ days ago

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...

Demographic Data for Brookville, IN

Moving to Brookville, IN? Find some basic demographic data about Brookville, IN below.


Local
National
9,994
207
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Brookville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brookville, IN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brookville, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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