Customer Service Jobs in Brookville, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BMV Customer Service Representative 2
- Connersville, IN (20 miles from Brookville, IN)
- 3 days ago
- Connersville, IN (20 miles from Brookville, IN)
- 3 days ago
Substitute for Customer Service Representatives as needed....
Customer Service Representative - Sixt Cincinnati Airport
- Hebron, KY (24 miles from Brookville, IN)
- 45+ days ago
- Hebron, KY (24 miles from Brookville, IN)
- 45+ days ago
Work closely with other team members, including management and support staff, to ensure smooth operations and provide exceptional customer service....
Customer Service Representative - Batesville, Indiana - 2nd Shift
- Batesville, IN (14 miles from Brookville, IN)
- 45+ days ago
- Batesville, IN (14 miles from Brookville, IN)
- 45+ days ago
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel...
Customer Service Rep(02583) - 1103 U.S. Hwy
- Lawrenceburg, IN (15 miles from Brookville, IN)
- 90+ days ago
- Lawrenceburg, IN (15 miles from Brookville, IN)
- 90+ days ago
At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...
Customer Service Rep(1370) - Hebron KY
- Hebron, KY (24 miles from Brookville, IN)
- 90+ days ago
- Hebron, KY (24 miles from Brookville, IN)
- 90+ days ago
At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...
Demographic Data for Brookville, IN
Moving to Brookville, IN? Find some basic demographic data about Brookville, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brookville, IN
Highest Education Level
Customer Services in Brookville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »