Customer Service Jobs in Aurora, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Digital Customer Service Representative - Starting at $20.05/hourly

  • Erlanger, KY (21 miles from Aurora, IN)
  • 13 days ago
  • Erlanger, KY (21 miles from Aurora, IN)
  • 13 days ago

#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...

Customer Service Representative (full-time), Northern KY

  • Florence, KY (18 miles from Aurora, IN)
  • 15 days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 15 days ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Digital Customer Service Representative - Starting at $20.05/hourly

  • Florence, KY (18 miles from Aurora, IN)
  • 15 days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 15 days ago

#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...

Customer Service Representatives - Starting at $20/hourly

  • Florence, KY (18 miles from Aurora, IN)
  • 21 days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 21 days ago

service inquiries and providing solutions based on client needs in coordination with the Customer Service function....

Retail Customer Service Associate

  • Florence, KY (18 miles from Aurora, IN)
  • 30+ days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4949 Houston Rd, Florence, KY 41042...

Customer Service Representative (Loan Consultant I)

  • Florence, KY (18 miles from Aurora, IN)
  • 30+ days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 30+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative - Sixt Cincinnati Airport

  • Hebron, KY (13 miles from Aurora, IN)
  • 45+ days ago
  • Hebron, KY (13 miles from Aurora, IN)
  • 45+ days ago

Work closely with other team members, including management and support staff, to ensure smooth operations and provide exceptional customer service....

Customer Service Representative - Batesville, Indiana - 2nd Shift

  • Batesville, IN (20 miles from Aurora, IN)
  • 45+ days ago
  • Batesville, IN (20 miles from Aurora, IN)
  • 45+ days ago

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel...

Customer Service Representative

  • Covington, KY (23 miles from Aurora, IN)
  • 45+ days ago
  • Covington, KY (23 miles from Aurora, IN)
  • 45+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Elsmere, KY (19 miles from Aurora, IN)
  • 60+ days ago
  • Elsmere, KY (19 miles from Aurora, IN)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative Job

  • Florence, KY (18 miles from Aurora, IN)
  • 60+ days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 60+ days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Entry Level Customer Service Representative- Covington, KY

  • Covington, KY (23 miles from Aurora, IN)
  • 60+ days ago
  • Covington, KY (23 miles from Aurora, IN)
  • 60+ days ago

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Customer Service Rep(01471) - 7708 Dixie Hwy

  • Florence, KY (18 miles from Aurora, IN)
  • 90+ days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 90+ days ago

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...

Customer Service Rep(01365) - 167 Winning Colors Way

  • Walton, KY (21 miles from Aurora, IN)
  • 90+ days ago
  • Walton, KY (21 miles from Aurora, IN)
  • 90+ days ago

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...

Customer Service Rep(02583) - 1103 U.S. Hwy

  • Lawrenceburg, IN (7 miles from Aurora, IN)
  • 90+ days ago
  • Lawrenceburg, IN (7 miles from Aurora, IN)
  • 90+ days ago

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...

Demographic Data for Aurora, IN

Moving to Aurora, IN? Find some basic demographic data about Aurora, IN below.


Local
National
10,208
197
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Aurora, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Aurora, IN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Aurora, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »