Customer Service Jobs in Auburn, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Associate / Outfitter

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 2 days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 2 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 3 days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 3 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Pre-Licensed Customer Service Representative - Remote

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 8 days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 8 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Loss Prevention Customer Service Associate

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 11 days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 11 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 14 days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 14 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 30+ days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 30+ days ago

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....

Retail Customer Service Associate

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 30+ days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6736 Lima Rd, Fort Wayne, IN 46818...

Customer Service Representative

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 60+ days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative, Retirement (Fort Wayne, IN training)

  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 90+ days ago
  • Fort Wayne, IN (14 miles from Auburn, IN)
  • 90+ days ago

Ability to research and problem solve, while providing outstanding customer service....

Demographic Data for Auburn, IN

Moving to Auburn, IN? Find some basic demographic data about Auburn, IN below.


Local
National
19,995
548
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Auburn, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Auburn, IN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Auburn, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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