Customer Service Jobs in Northfield, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate - Part Time
- Glen Ellyn, IL (22 miles from Northfield, IL)
- 3 hours ago
- Glen Ellyn, IL (22 miles from Northfield, IL)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Patient Registration
- Schaumburg, IL (17 miles from Northfield, IL)
- 19 hours ago
- Schaumburg, IL (17 miles from Northfield, IL)
- 19 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Chicago, IL (14 miles from Northfield, IL)
- 1 day ago
- Chicago, IL (14 miles from Northfield, IL)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative, 2nd Shift
- Lombard, IL (20 miles from Northfield, IL)
- 2 days ago
- Lombard, IL (20 miles from Northfield, IL)
- 2 days ago
This is a full-time customer service position at Roto-Rooters Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight....
Customer Service Representative- Chicago Hiring Event
- Chicago, IL (14 miles from Northfield, IL)
- 4 days ago
- Chicago, IL (14 miles from Northfield, IL)
- 4 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Chicago Hiring Event **Open House Career Event!...
Warehouse Clerk/Customer Service Rep
- Melrose Park, IL (14 miles from Northfield, IL)
- 6 days ago
- Melrose Park, IL (14 miles from Northfield, IL)
- 6 days ago
Sundance Beverage Company is part of the National Beverage family of iconic brands Position: Customer Service Rep/Warehouse Clerk Job Responsibilities: 1....
Customer Service Representative
- Melrose Park, IL (14 miles from Northfield, IL)
- 7 days ago
- Melrose Park, IL (14 miles from Northfield, IL)
- 7 days ago
Grow Your Career in Logistics - Now Hiring a Customer Service Representative in Melrose Park, IL!...
Customer Service Representative CWB (Bilingual Spanish)
- Chicago, IL (14 miles from Northfield, IL)
- 7 days ago
- Chicago, IL (14 miles from Northfield, IL)
- 7 days ago
service is a plus!...
Customer Service Representative
- Chicago, IL (14 miles from Northfield, IL)
- 8 days ago
- Chicago, IL (14 miles from Northfield, IL)
- 8 days ago
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...
Customer Service Representative $18/HR - IMMEDIATE HIRE
- Chicago, IL (14 miles from Northfield, IL)
- 8 days ago
- Chicago, IL (14 miles from Northfield, IL)
- 8 days ago
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING - AVAILALBE TO START NEXT WEEK!...
Customer Service Representative
- Mettawa, IL (10 miles from Northfield, IL)
- 8 days ago
- Mettawa, IL (10 miles from Northfield, IL)
- 8 days ago
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative Producer Services (Bilingual Spanish-English)
- North Chicago, IL (15 miles from Northfield, IL)
- 9 days ago
- North Chicago, IL (15 miles from Northfield, IL)
- 9 days ago
Customer Service Representative - Producer Services (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - Producer Services (Bilingual Spanish-English) Duration: 6...
Customer Service Representative CWB (Bilingual Spanish-English)
- North Chicago, IL (15 miles from Northfield, IL)
- 9 days ago
- North Chicago, IL (15 miles from Northfield, IL)
- 9 days ago
Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Chicago IL...
CashNetUSA Customer Service Representative (Remote)
- Chicago, IL (14 miles from Northfield, IL)
- 11 days ago
- Chicago, IL (14 miles from Northfield, IL)
- 11 days ago
As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand....
Remote WorkInsurance Customer Service Representative
- Northbrook, IL (4 miles from Northfield, IL)
- 12 days ago
- Northbrook, IL (4 miles from Northfield, IL)
- 12 days ago
Qualifications Prior Commercial Insurance Experience who is currently Licensed in the state of Illinois (Insurance Producer License - Property and Casualty)....
Remote WorkDemographic Data for Northfield, IL
Moving to Northfield, IL? Find some basic demographic data about Northfield, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Northfield, IL
Highest Education Level
Customer Services in Northfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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