Customer Service Jobs in Northbrook, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Des Plaines, IL (5 miles from Northbrook, IL)
- 5 hours ago
- Des Plaines, IL (5 miles from Northbrook, IL)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Customer Service Representative (RSS)
- Hoffman Estates, IL (16 miles from Northbrook, IL)
- 14 hours ago
- Hoffman Estates, IL (16 miles from Northbrook, IL)
- 14 hours ago
. + 2-3 years customer service experience in a service industry setting. + Must have strong proficiency in Windows and Microsoft Office, (Outlook, Word, and Excel, etc.). + Real estate experience a...
- Chicago, IL (17 miles from Northbrook, IL)
- 15 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 15 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Bilingual Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 15 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 15 hours ago
Customer Service Representative( Bilingual Spanish) Location: Triangle Plaza 8750 W....
Customer Service Representative - Sales (Work From Home)
- Chicago, IL (17 miles from Northbrook, IL)
- 18 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 18 hours ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Remote WorkCustomer Service Representative, Overnights
- Lincolnwood, IL (9 miles from Northbrook, IL)
- 1 day ago
- Lincolnwood, IL (9 miles from Northbrook, IL)
- 1 day ago
you to join our team as a Customer Service Representative....
Customer Service Representative (West Chicago Area)
- West Chicago, IL (24 miles from Northbrook, IL)
- 1 day ago
- West Chicago, IL (24 miles from Northbrook, IL)
- 1 day ago
Service and Logistics Specialist!...
Body Shop Customer Service Representative
- Wheeling, IL (4 miles from Northbrook, IL)
- 1 day ago
- Wheeling, IL (4 miles from Northbrook, IL)
- 1 day ago
The successful candidate will be responsible for providing exceptional customer service to our clients in a timely and efficient manner....
Customer Service Representative - FS
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 4 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 4 days ago
Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...
Customer Service Representative - Part-Time
- Lincolnshire, IL (6 miles from Northbrook, IL)
- 4 days ago
- Lincolnshire, IL (6 miles from Northbrook, IL)
- 4 days ago
Essential Functions/Responsibilities Follows Agile established guidelines regarding customer service and delivers excellent customer service in accordance with Valley's and Agile's mission statements...
Bilingual Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 5 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 5 days ago
Apply to be a Bilingual Customer Service Representative today!...
Customer Service Representative
- Addison, IL (15 miles from Northbrook, IL)
- 5 days ago
- Addison, IL (15 miles from Northbrook, IL)
- 5 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Barrington, IL (16 miles from Northbrook, IL)
- 5 days ago
- Barrington, IL (16 miles from Northbrook, IL)
- 5 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Customer Service Representative, Overnight
- Oak Park, IL (16 miles from Northbrook, IL)
- 5 days ago
- Oak Park, IL (16 miles from Northbrook, IL)
- 5 days ago
Store 4706758: 401 Madison St, Oak Park, Illinois 60302 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Northbrook, IL
Highest Education Level
Customer Services in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »