Customer Service Jobs in Naperville, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs

Warehouse Clerk/Customer Service Rep

  • Melrose Park, IL (16 miles from Naperville, IL)
  • 3 days ago
  • Melrose Park, IL (16 miles from Naperville, IL)
  • 3 days ago

Sundance Beverage Company is part of the National Beverage family of iconic brands Position: Customer Service Rep/Warehouse Clerk Job Responsibilities: 1....

Retail Customer Service Representative/Cashier

  • Westmont, IL (8 miles from Naperville, IL)
  • 13 days ago
  • Westmont, IL (8 miles from Naperville, IL)
  • 13 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

LP Customer Service Associate II

  • Naperville, IL
  • 14 days ago
  • Naperville, IL
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70182-LP Customer Service Associate II

  • Countryside, IL (14 miles from Naperville, IL)
  • 14 days ago
  • Countryside, IL (14 miles from Naperville, IL)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Riverside, IL (16 miles from Naperville, IL)
  • 19 days ago
  • Riverside, IL (16 miles from Naperville, IL)
  • 19 days ago

service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services...

Customer Service Representative II

  • Naperville, IL
  • 20 days ago
  • Naperville, IL
  • 20 days ago

Required skills for this Customer Service Representative Specialist job: High School Diploma or Equivalent. 2-4 years customer service-related experience required....

Customer Service Representative

  • Naperville, IL
  • 20 days ago
  • Naperville, IL
  • 20 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service Representative - Labs (on-site)

  • Aurora, IL (6 miles from Naperville, IL)
  • 30+ days ago
  • Aurora, IL (6 miles from Naperville, IL)
  • 30+ days ago

We are currently looking for a Customer Service Representative to join our growing team!...

Pharmacy Customer Service Associate

  • Geneva, IL (12 miles from Naperville, IL)
  • 30+ days ago
  • Geneva, IL (12 miles from Naperville, IL)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Des Plaines, IL (23 miles from Naperville, IL)
  • 30+ days ago
  • Des Plaines, IL (23 miles from Naperville, IL)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Oak Brook, IL (10 miles from Naperville, IL)
  • 30+ days ago
  • Oak Brook, IL (10 miles from Naperville, IL)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Retail Loss Prevention Customer Service Associate II

  • Schaumburg, IL (18 miles from Naperville, IL)
  • 30+ days ago
  • Schaumburg, IL (18 miles from Naperville, IL)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, Overnights

  • Lombard, IL (9 miles from Naperville, IL)
  • 45+ days ago
  • Lombard, IL (9 miles from Naperville, IL)
  • 45+ days ago

Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Bolingbrook, IL (5 miles from Naperville, IL)
  • 45+ days ago
  • Bolingbrook, IL (5 miles from Naperville, IL)
  • 45+ days ago

Store 4706707: 255 N Weber Rd, Bolingbrook, Illinois 60490 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Westmont, IL (8 miles from Naperville, IL)
  • 45+ days ago
  • Westmont, IL (8 miles from Naperville, IL)
  • 45+ days ago

Store 4706820: 609 N Cass Ave, Westmont, Illinois 60559 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Naperville, IL

Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.


Local
National
168,114
5,788
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Naperville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Naperville, IL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Naperville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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