Customer Service Jobs in Naperville, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (West Chicago Area)
- West Chicago, IL (9 miles from Naperville, IL)
- 14 hours ago
- West Chicago, IL (9 miles from Naperville, IL)
- 14 hours ago
Service and Logistics Specialist!...
Customer Service Representative
- Addison, IL (12 miles from Naperville, IL)
- 4 days ago
- Addison, IL (12 miles from Naperville, IL)
- 4 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....
Customer Service Representative, Afternoons
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
team as a Customer Service Representative....
Customer Service Representative, Overnight
- Oak Park, IL (19 miles from Naperville, IL)
- 4 days ago
- Oak Park, IL (19 miles from Naperville, IL)
- 4 days ago
Store 4706758: 401 Madison St, Oak Park, Illinois 60302 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 5 days ago
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT Overnights
- Plano, IL (21 miles from Naperville, IL)
- 5 days ago
- Plano, IL (21 miles from Naperville, IL)
- 5 days ago
Store 4706893: 1001 US 34, Plano, Illinois 60545 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Aurora, IL (6 miles from Naperville, IL)
- 5 days ago
- Aurora, IL (6 miles from Naperville, IL)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Weekend Availability
- Batavia, IL (11 miles from Naperville, IL)
- 5 days ago
- Batavia, IL (11 miles from Naperville, IL)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Overnight Lead Customer Service Rep
- Elmhurst, IL (12 miles from Naperville, IL)
- 6 days ago
- Elmhurst, IL (12 miles from Naperville, IL)
- 6 days ago
or issues to the customer service supervisor or dispatch supervisor Detail oriented Ability to excel in high-stress environment Adapt to frequently changing policies Reviewing calls with Customer Service...
Customer Service Representative - 2nd Shift
- Aurora, IL (6 miles from Naperville, IL)
- 6 days ago
- Aurora, IL (6 miles from Naperville, IL)
- 6 days ago
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative (MP#334057)
- Burr Ridge, IL (10 miles from Naperville, IL)
- 7 days ago
- Burr Ridge, IL (10 miles from Naperville, IL)
- 7 days ago
Forklift Operator Needed - 2nd Shift - Great Pay! (HP#333433) Glendale Heights, IL 60172 Posted: 03/06/2025 Employment Type: Temp to Hire Industry: Manufacturing Job Number: 334548 Pay Rate: 19.25...
Customer Service Representative
- Lisle, IL (2 miles from Naperville, IL)
- 7 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 7 days ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Naperville, IL
Highest Education Level
Customer Services in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Store Management
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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