Customer Service Jobs in Melrose Park, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 79 Jobs

Customer Service Representative- Chicago Hiring Event

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 1 day ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 1 day ago

Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Chicago Hiring Event **Open House Career Event!...

Warehouse Clerk/Customer Service Rep

  • Melrose Park, IL
  • 3 days ago
  • Melrose Park, IL
  • 3 days ago

Sundance Beverage Company is part of the National Beverage family of iconic brands Position: Customer Service Rep/Warehouse Clerk Job Responsibilities: 1....

Customer Service Representative CWB (Bilingual Spanish)

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 4 days ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 4 days ago

service is a plus!...

Customer Service Representative

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 5 days ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 5 days ago

Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...

Customer Service Representative $18/HR - IMMEDIATE HIRE

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 5 days ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 5 days ago

IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING - AVAILALBE TO START NEXT WEEK!...

Customer Service Representative

  • Mettawa, IL (23 miles from Melrose Park, IL)
  • 5 days ago
  • Mettawa, IL (23 miles from Melrose Park, IL)
  • 5 days ago

Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

CashNetUSA Customer Service Representative (Remote)

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 8 days ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 8 days ago

As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand....

Remote Work

Insurance Customer Service Representative

  • Northbrook, IL (14 miles from Melrose Park, IL)
  • 10 days ago
  • Northbrook, IL (14 miles from Melrose Park, IL)
  • 10 days ago

Qualifications Prior Commercial Insurance Experience who is currently Licensed in the state of Illinois (Insurance Producer License - Property and Casualty)....

Remote Work

Customer Service Representative Automotive Loyalty Program

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 12 days ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 12 days ago

A minimum of 3-5 years of experience in a Call Center, Customer Service, Retail and/or Sales environment....

LP Customer Service Associate II

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 13 days ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Tactical Customer Service Associate (1225)

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 13 days ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Representative/Cashier

  • Westmont, IL (9 miles from Melrose Park, IL)
  • 13 days ago
  • Westmont, IL (9 miles from Melrose Park, IL)
  • 13 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

70182-LP Customer Service Associate II

  • Countryside, IL (8 miles from Melrose Park, IL)
  • 14 days ago
  • Countryside, IL (8 miles from Melrose Park, IL)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Riverside, IL (4 miles from Melrose Park, IL)
  • 19 days ago
  • Riverside, IL (4 miles from Melrose Park, IL)
  • 19 days ago

service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services...

Customer Service Representative, Remote Mgmt Svcs

  • Chicago, IL (10 miles from Melrose Park, IL)
  • 19 days ago
  • Chicago, IL (10 miles from Melrose Park, IL)
  • 19 days ago

duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...

Remote Work

Demographic Data for Melrose Park, IL

Moving to Melrose Park, IL? Find some basic demographic data about Melrose Park, IL below.


Local
National
47,143
1,154
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Melrose Park, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Melrose Park, IL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Melrose Park, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »