Customer Service Jobs in Kankakee, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
CSR/Customer Service Representatives - Multiple Positions - No Weekends
- Kankakee, IL
- 8 days ago
- Kankakee, IL
- 8 days ago
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
Customer Service Representative - Patient Registration
- Kankakee, IL
- 20 days ago
- Kankakee, IL
- 20 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Monee, IL (22 miles from Kankakee, IL)
- 30+ days ago
- Monee, IL (22 miles from Kankakee, IL)
- 30+ days ago
Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Bradley, IL (3 miles from Kankakee, IL)
- 30+ days ago
- Bradley, IL (3 miles from Kankakee, IL)
- 30+ days ago
Store 4701392: 280 N Kennedy Dr, Bradley, Illinois 60915 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 30+ days ago
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 30+ days ago
Store 4700172: 1711 Rt 50 North, Bourbonnais, Illinois 60914 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative, Overnights
- Peotone, IL (16 miles from Kankakee, IL)
- 90+ days ago
- Peotone, IL (16 miles from Kankakee, IL)
- 90+ days ago
Store 4700182: 700 Oriole Dr, Peotone, Illinois 60468 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Kankakee, IL
Moving to Kankakee, IL? Find some basic demographic data about Kankakee, IL below.
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Salary for Customer Service Jobs in Kankakee, IL
Highest Education Level
Customer Services in Kankakee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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