Customer Service Jobs in Joliet, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Representative/Cashier
- Westmont, IL (22 miles from Joliet, IL)
- 13 days ago
- Westmont, IL (22 miles from Joliet, IL)
- 13 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
LP Customer Service Associate II
- Naperville, IL (16 miles from Joliet, IL)
- 13 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II
- Naperville, IL (16 miles from Joliet, IL)
- 19 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 19 days ago
Required skills for this Customer Service Representative Specialist job: High School Diploma or Equivalent. 2-4 years customer service-related experience required....
Customer Service Representative
- Naperville, IL (16 miles from Joliet, IL)
- 20 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 20 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative - Labs (on-site)
- Aurora, IL (17 miles from Joliet, IL)
- 30+ days ago
- Aurora, IL (17 miles from Joliet, IL)
- 30+ days ago
We are currently looking for a Customer Service Representative to join our growing team!...
Pharmacy Customer Service Associate
- Geneva, IL (24 miles from Joliet, IL)
- 30+ days ago
- Geneva, IL (24 miles from Joliet, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Romeoville, IL (9 miles from Joliet, IL)
- 30+ days ago
- Romeoville, IL (9 miles from Joliet, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Oak Brook, IL (23 miles from Joliet, IL)
- 30+ days ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative, Overnights
- Bolingbrook, IL (13 miles from Joliet, IL)
- 45+ days ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 45+ days ago
Store 4706707: 255 N Weber Rd, Bolingbrook, Illinois 60490 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Westmont, IL (22 miles from Joliet, IL)
- 45+ days ago
- Westmont, IL (22 miles from Joliet, IL)
- 45+ days ago
Store 4706820: 609 N Cass Ave, Westmont, Illinois 60559 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Wheaton, IL (22 miles from Joliet, IL)
- 45+ days ago
- Wheaton, IL (22 miles from Joliet, IL)
- 45+ days ago
Store 4706722: 2025 S Naperville Rd, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Bolingbrook, IL (13 miles from Joliet, IL)
- 60+ days ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 60+ days ago
Store 4706707: 255 N Weber Rd, Bolingbrook, Illinois 60490 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Entry Level
- Romeoville, IL (9 miles from Joliet, IL)
- 27 days ago
- Romeoville, IL (9 miles from Joliet, IL)
- 27 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Retail Customer Service Associate
- Tinley Park, IL (20 miles from Joliet, IL)
- 30+ days ago
- Tinley Park, IL (20 miles from Joliet, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Customer Service Representative
- Lisle, IL (18 miles from Joliet, IL)
- 30+ days ago
- Lisle, IL (18 miles from Joliet, IL)
- 30+ days ago
Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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