Customer Service Jobs in Hoffman Estates, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Mettawa, IL (15 miles from Hoffman Estates, IL)
- 4 days ago
- Mettawa, IL (15 miles from Hoffman Estates, IL)
- 4 days ago
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative Producer Services (Bilingual Spanish-English)
- North Chicago, IL (19 miles from Hoffman Estates, IL)
- 5 days ago
- North Chicago, IL (19 miles from Hoffman Estates, IL)
- 5 days ago
Customer Service Representative - Producer Services (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - Producer Services (Bilingual Spanish-English) Duration: 6...
Customer Service Representative CWB (Bilingual Spanish-English)
- North Chicago, IL (19 miles from Hoffman Estates, IL)
- 5 days ago
- North Chicago, IL (19 miles from Hoffman Estates, IL)
- 5 days ago
Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Chicago IL...
Bilingual Customer Service Representative, Phones (Mom & Baby)
- McHenry, IL (14 miles from Hoffman Estates, IL)
- 7 days ago
- McHenry, IL (14 miles from Hoffman Estates, IL)
- 7 days ago
Education and Critical Skills/Experience - Bilingual Customer Service Representative Minimum one year experience as a Customer Service Representative preferred; measured by metrics desired Experience...
Insurance Customer Service Representative
- Northbrook, IL (16 miles from Hoffman Estates, IL)
- 9 days ago
- Northbrook, IL (16 miles from Hoffman Estates, IL)
- 9 days ago
Qualifications Prior Commercial Insurance Experience who is currently Licensed in the state of Illinois (Insurance Producer License - Property and Casualty)....
Remote WorkCustomer Service Representative - COM Team
- Waukegan, IL (21 miles from Hoffman Estates, IL)
- 15 days ago
- Waukegan, IL (21 miles from Hoffman Estates, IL)
- 15 days ago
Skills Required: Customer service Data entry Email communication Order processing Customer support Troubleshooting Top Skills: Customer service Data entry Email communication Additional Skills & Qualifications...
Customer Service Representative - Lake Forest, IL
- Lake Forest, IL (15 miles from Hoffman Estates, IL)
- 27 days ago
- Lake Forest, IL (15 miles from Hoffman Estates, IL)
- 27 days ago
Customer Service Representative - Lake Forest Were hiring full-time INBOUND phone customer service representatives!...
Pharmacy Customer Service Associate
- Geneva, IL (21 miles from Hoffman Estates, IL)
- 30+ days ago
- Geneva, IL (21 miles from Hoffman Estates, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Des Plaines, IL (15 miles from Hoffman Estates, IL)
- 30+ days ago
- Des Plaines, IL (15 miles from Hoffman Estates, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lake Zurich, IL (6 miles from Hoffman Estates, IL)
- 30+ days ago
- Lake Zurich, IL (6 miles from Hoffman Estates, IL)
- 30+ days ago
The Customer Service Representative reports into the Customer Service Team Lead or Manager....
Retail Loss Prevention Customer Service Associate II
- Schaumburg, IL (9 miles from Hoffman Estates, IL)
- 30+ days ago
- Schaumburg, IL (9 miles from Hoffman Estates, IL)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Overnights
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 45+ days ago
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 45+ days ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- McHenry, IL (14 miles from Hoffman Estates, IL)
- 45+ days ago
- McHenry, IL (14 miles from Hoffman Estates, IL)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- USABLUEBOOK
- Waukegan, IL (21 miles from Hoffman Estates, IL)
- 21 days ago
- Waukegan, IL (21 miles from Hoffman Estates, IL)
- 21 days ago
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
Customer Service Associate (12-8:30pm)
- Northlake, IL (21 miles from Hoffman Estates, IL)
- 23 days ago
- Northlake, IL (21 miles from Hoffman Estates, IL)
- 23 days ago
Customer Service Associate (12-8:30pm) Company: HD Supply Location: Northlake, IL Date Posted: 2/8/25, 6:10 AM Preferred Qualifications Prior experience working in multiple departments in a distribution...
Demographic Data for Hoffman Estates, IL
Moving to Hoffman Estates, IL? Find some basic demographic data about Hoffman Estates, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hoffman Estates, IL
Highest Education Level
Customer Services in Hoffman Estates, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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