Customer Service Jobs in Harvey, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 70 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Gary, IN (16 miles from Harvey, IL)
  • 2 days ago
  • Gary, IN (16 miles from Harvey, IL)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Retail Customer Service Associate

  • Northlake, IL (24 miles from Harvey, IL)
  • 4 hours ago
  • Northlake, IL (24 miles from Harvey, IL)
  • 4 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 141 W North Ave, Northlake, IL 60164...

Customer Service Rep I

  • Chicago, IL (20 miles from Harvey, IL)
  • 14 hours ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 14 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Bilingual Customer Service Representative

  • Chicago, IL (20 miles from Harvey, IL)
  • 14 hours ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 14 hours ago

Customer Service Representative( Bilingual Spanish) Location: Triangle Plaza 8750 W....

Customer Service Representative - Sales (Work From Home)

  • Chicago, IL (20 miles from Harvey, IL)
  • 17 hours ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 17 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Representative - FS

  • Chicago, IL (20 miles from Harvey, IL)
  • 3 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 3 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Representative

  • Chicago, IL (20 miles from Harvey, IL)
  • 4 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 4 days ago

Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...

Bilingual Customer Service Representative

  • Chicago, IL (20 miles from Harvey, IL)
  • 4 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 4 days ago

Apply to be a Bilingual Customer Service Representative today!...

Customer Service Representative

  • Monee, IL (14 miles from Harvey, IL)
  • 5 days ago
  • Monee, IL (14 miles from Harvey, IL)
  • 5 days ago

Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnight

  • Oak Park, IL (20 miles from Harvey, IL)
  • 5 days ago
  • Oak Park, IL (20 miles from Harvey, IL)
  • 5 days ago

Store 4706758: 401 Madison St, Oak Park, Illinois 60302 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep II (Remote)

  • Chicago, IL (20 miles from Harvey, IL)
  • 6 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 6 days ago

We have an opportunity for a remote Customer Service Rep II on our Unified Service Center team....

Remote Work

Customer Service Representative - Radiation Oncolo

  • Chicago, IL (20 miles from Harvey, IL)
  • 7 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 7 days ago

at University of Illinois at Chicago in Chicago, Illinois, United States Job Description Customer Service Representative - Radiation Oncology Customer Service Representative - Radiation Oncology Hiring...

Overnight Lead Customer Service Rep

  • Elmhurst, IL (24 miles from Harvey, IL)
  • 7 days ago
  • Elmhurst, IL (24 miles from Harvey, IL)
  • 7 days ago

or issues to the customer service supervisor or dispatch supervisor Detail oriented Ability to excel in high-stress environment Adapt to frequently changing policies Reviewing calls with Customer Service...

Customer Service Representative (MP#334057)

  • Burr Ridge, IL (17 miles from Harvey, IL)
  • 8 days ago
  • Burr Ridge, IL (17 miles from Harvey, IL)
  • 8 days ago

Forklift Operator Needed - 2nd Shift - Great Pay! (HP#333433) Glendale Heights, IL 60172 Posted: 03/06/2025 Employment Type: Temp to Hire Industry: Manufacturing Job Number: 334548 Pay Rate: 19.25...

Insurance Csr - Agent Team Member

  • Chicago, IL (20 miles from Harvey, IL)
  • 8 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 8 days ago

This job was posted by : For more information, please see: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a local...

Demographic Data for Harvey, IL

Moving to Harvey, IL? Find some basic demographic data about Harvey, IL below.


Local
National
24,114
369
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Harvey, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Harvey, IL offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Harvey, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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