Customer Service Jobs in Harvard, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating

Woodstock, IL (8 miles from Harvard, IL)
2 days ago

Woodstock, IL (8 miles from Harvard, IL)
2 days ago

The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....

Customer Service Representative (Bilingual)

Pell Lake, WI (15 miles from Harvard, IL)
3 days ago

Pell Lake, WI (15 miles from Harvard, IL)
3 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

Springfield, WI (19 miles from Harvard, IL)
3 days ago

Springfield, WI (19 miles from Harvard, IL)
3 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

McHenry, IL (16 miles from Harvard, IL)
5 days ago

McHenry, IL (16 miles from Harvard, IL)
5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative, Overnights

Algonquin, IL (22 miles from Harvard, IL)
5 days ago

Algonquin, IL (22 miles from Harvard, IL)
5 days ago

Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

Springfield, WI (19 miles from Harvard, IL)
17 days ago

Springfield, WI (19 miles from Harvard, IL)
17 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

Wilmot, WI (22 miles from Harvard, IL)
17 days ago

Wilmot, WI (22 miles from Harvard, IL)
17 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Pharmacy Customer Service Associate

Lake in the Hills, IL (22 miles from Harvard, IL)
23 days ago

Lake in the Hills, IL (22 miles from Harvard, IL)
23 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative, PT Mid-Shift

Fox Lake, IL (21 miles from Harvard, IL)
29 days ago

Fox Lake, IL (21 miles from Harvard, IL)
29 days ago

Store 4706830: 1352 S US Hwy 12, Fox Lake, Illinois 60020 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT 1st Shift - Weekends

Fox Lake, IL (21 miles from Harvard, IL)
30+ days ago

Fox Lake, IL (21 miles from Harvard, IL)
30+ days ago

Customer Service Representative

Cary, IL (22 miles from Harvard, IL)
30+ days ago

Cary, IL (22 miles from Harvard, IL)
30+ days ago

TEKsystems Customer Service Representative in Cary , Illinois Description Provides customer services relating to sales, sales promotions, installations and communications....

ULINE- Call Center Representative

Springfield, WI (19 miles from Harvard, IL)
45+ days ago

Springfield, WI (19 miles from Harvard, IL)
45+ days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative, PT Mid-Shift

Crystal Lake, IL (17 miles from Harvard, IL)
45+ days ago

Crystal Lake, IL (17 miles from Harvard, IL)
45+ days ago

Store 4706738: 220 W Virginia, Crystal Lake, Illinois 60014 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

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Demographic Data for Harvard, IL

Moving to Harvard, IL? Find some basic demographic data about Harvard, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Harvard, IL

Local

National

Total Population

13,581

Number of Businesses

326

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Harvard, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Harvard, IL offer the following education background

Bachelor's Degree

35.0%

High School or GED

20.7%

Associate's Degree

16.6%

Vocational Degree or Certification

15.3%

Master's Degree

8.0%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Harvard, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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