Customer Service Jobs in Elgin, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Customer Service Representative - Patient Registration

  • Schaumburg, IL (7 miles from Elgin, IL)
  • 2 hours ago
  • Schaumburg, IL (7 miles from Elgin, IL)
  • 2 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Aurora, IL (15 miles from Elgin, IL)
  • 13 hours ago
  • Aurora, IL (15 miles from Elgin, IL)
  • 13 hours ago

Are you ready to take your customer service skills to the next level? Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....

Customer Service Representative - Associate, Nights

  • Burr Ridge, IL (24 miles from Elgin, IL)
  • 1 day ago
  • Burr Ridge, IL (24 miles from Elgin, IL)
  • 1 day ago

As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....

Customer Service Representative, 2nd Shift

  • Lombard, IL (14 miles from Elgin, IL)
  • 2 days ago
  • Lombard, IL (14 miles from Elgin, IL)
  • 2 days ago

This is a full-time customer service position at Roto-Rooters Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight....

Warehouse Clerk/Customer Service Rep

  • Melrose Park, IL (20 miles from Elgin, IL)
  • 5 days ago
  • Melrose Park, IL (20 miles from Elgin, IL)
  • 5 days ago

Sundance Beverage Company is part of the National Beverage family of iconic brands Position: Customer Service Rep/Warehouse Clerk Job Responsibilities: 1....

Customer Service Representative

  • Mettawa, IL (24 miles from Elgin, IL)
  • 7 days ago
  • Mettawa, IL (24 miles from Elgin, IL)
  • 7 days ago

Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Insurance Customer Service Representative

  • Northbrook, IL (21 miles from Elgin, IL)
  • 12 days ago
  • Northbrook, IL (21 miles from Elgin, IL)
  • 12 days ago

Qualifications Prior Commercial Insurance Experience who is currently Licensed in the state of Illinois (Insurance Producer License - Property and Casualty)....

Remote Work

Retail Customer Service Representative/Cashier

  • Westmont, IL (20 miles from Elgin, IL)
  • 16 days ago
  • Westmont, IL (20 miles from Elgin, IL)
  • 16 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

LP Customer Service Associate II

  • Naperville, IL (17 miles from Elgin, IL)
  • 16 days ago
  • Naperville, IL (17 miles from Elgin, IL)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Riverside, IL (24 miles from Elgin, IL)
  • 21 days ago
  • Riverside, IL (24 miles from Elgin, IL)
  • 21 days ago

service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services...

Customer Service Representative II

  • Naperville, IL (17 miles from Elgin, IL)
  • 22 days ago
  • Naperville, IL (17 miles from Elgin, IL)
  • 22 days ago

Required skills for this Customer Service Representative Specialist job: High School Diploma or Equivalent. 2-4 years customer service-related experience required....

Customer Service Representative

  • Naperville, IL (17 miles from Elgin, IL)
  • 22 days ago
  • Naperville, IL (17 miles from Elgin, IL)
  • 22 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service Representative - Lake Forest, IL

  • Lake Forest, IL (24 miles from Elgin, IL)
  • 29 days ago
  • Lake Forest, IL (24 miles from Elgin, IL)
  • 29 days ago

Customer Service Representative - Lake Forest Were hiring full-time INBOUND phone customer service representatives!...

Customer Service Representative - Labs (on-site)

  • Aurora, IL (15 miles from Elgin, IL)
  • 30+ days ago
  • Aurora, IL (15 miles from Elgin, IL)
  • 30+ days ago

We are currently looking for a Customer Service Representative to join our growing team!...

Pharmacy Customer Service Associate

  • Woodridge, IL (21 miles from Elgin, IL)
  • 30+ days ago
  • Woodridge, IL (21 miles from Elgin, IL)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Elgin, IL

Moving to Elgin, IL? Find some basic demographic data about Elgin, IL below.


Local
National
123,590
2,999
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Elgin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elgin, IL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elgin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »