Customer Service Jobs in Downers Grove, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative- Chicago Hiring Event
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Chicago Hiring Event **Open House Career Event!...
Warehouse Clerk/Customer Service Rep
- Melrose Park, IL (10 miles from Downers Grove, IL)
- 3 days ago
- Melrose Park, IL (10 miles from Downers Grove, IL)
- 3 days ago
Sundance Beverage Company is part of the National Beverage family of iconic brands Position: Customer Service Rep/Warehouse Clerk Job Responsibilities: 1....
Customer Service Representative CWB (Bilingual Spanish)
- Chicago, IL (20 miles from Downers Grove, IL)
- 4 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 4 days ago
service is a plus!...
Customer Service Representative
- Chicago, IL (20 miles from Downers Grove, IL)
- 5 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 5 days ago
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...
Customer Service Representative $18/HR - IMMEDIATE HIRE
- Chicago, IL (20 miles from Downers Grove, IL)
- 5 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 5 days ago
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING - AVAILALBE TO START NEXT WEEK!...
CashNetUSA Customer Service Representative (Remote)
- Chicago, IL (20 miles from Downers Grove, IL)
- 8 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 8 days ago
As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand....
Remote WorkInsurance Customer Service Representative
- Northbrook, IL (23 miles from Downers Grove, IL)
- 9 days ago
- Northbrook, IL (23 miles from Downers Grove, IL)
- 9 days ago
Qualifications Prior Commercial Insurance Experience who is currently Licensed in the state of Illinois (Insurance Producer License - Property and Casualty)....
Remote WorkCustomer Service Representative Automotive Loyalty Program
- Chicago, IL (20 miles from Downers Grove, IL)
- 12 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 12 days ago
A minimum of 3-5 years of experience in a Call Center, Customer Service, Retail and/or Sales environment....
LP Customer Service Associate II
- Chicago, IL (20 miles from Downers Grove, IL)
- 13 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Tactical Customer Service Associate (1225)
- Chicago, IL (20 miles from Downers Grove, IL)
- 13 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Representative/Cashier
- Westmont, IL (3 miles from Downers Grove, IL)
- 13 days ago
- Westmont, IL (3 miles from Downers Grove, IL)
- 13 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
70182-LP Customer Service Associate II
- Countryside, IL (9 miles from Downers Grove, IL)
- 14 days ago
- Countryside, IL (9 miles from Downers Grove, IL)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Riverside, IL (10 miles from Downers Grove, IL)
- 19 days ago
- Riverside, IL (10 miles from Downers Grove, IL)
- 19 days ago
service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services...
Customer Service Representative, Remote Mgmt Svcs
- Chicago, IL (20 miles from Downers Grove, IL)
- 19 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 19 days ago
duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...
Remote WorkCustomer Service Representative (Seasonal)
- Chicago, IL (20 miles from Downers Grove, IL)
- 19 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 19 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Demographic Data for Downers Grove, IL
Moving to Downers Grove, IL? Find some basic demographic data about Downers Grove, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Downers Grove, IL
Highest Education Level
Customer Services in Downers Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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