Customer Service Jobs in Des Plaines, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative- Chicago Hiring Event
- Chicago, IL (15 miles from Des Plaines, IL)
- 21 hours ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 21 hours ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Chicago Hiring Event **Open House Career Event!...
Customer Service Representative CWB (Bilingual Spanish)
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
service is a plus!...
Customer Service Representative
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...
Customer Service Representative $18/HR - IMMEDIATE HIRE
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING - AVAILALBE TO START NEXT WEEK!...
Customer Service Representative
- Mettawa, IL (12 miles from Des Plaines, IL)
- 4 days ago
- Mettawa, IL (12 miles from Des Plaines, IL)
- 4 days ago
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative Producer Services (Bilingual Spanish-English)
- North Chicago, IL (18 miles from Des Plaines, IL)
- 5 days ago
- North Chicago, IL (18 miles from Des Plaines, IL)
- 5 days ago
Customer Service Representative - Producer Services (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - Producer Services (Bilingual Spanish-English) Duration: 6...
Customer Service Representative CWB (Bilingual Spanish-English)
- North Chicago, IL (18 miles from Des Plaines, IL)
- 5 days ago
- North Chicago, IL (18 miles from Des Plaines, IL)
- 5 days ago
Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Chicago IL...
CashNetUSA Customer Service Representative (Remote)
- Chicago, IL (15 miles from Des Plaines, IL)
- 8 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 8 days ago
As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand....
Remote WorkInsurance Customer Service Representative
- Northbrook, IL (5 miles from Des Plaines, IL)
- 9 days ago
- Northbrook, IL (5 miles from Des Plaines, IL)
- 9 days ago
Qualifications Prior Commercial Insurance Experience who is currently Licensed in the state of Illinois (Insurance Producer License - Property and Casualty)....
Remote WorkCustomer Service Representative Automotive Loyalty Program
- Chicago, IL (15 miles from Des Plaines, IL)
- 11 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 11 days ago
A minimum of 3-5 years of experience in a Call Center, Customer Service, Retail and/or Sales environment....
LP Customer Service Associate II
- Chicago, IL (15 miles from Des Plaines, IL)
- 12 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Tactical Customer Service Associate (1225)
- Chicago, IL (15 miles from Des Plaines, IL)
- 13 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Representative/Cashier
- Westmont, IL (18 miles from Des Plaines, IL)
- 13 days ago
- Westmont, IL (18 miles from Des Plaines, IL)
- 13 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
70182-LP Customer Service Associate II
- Countryside, IL (19 miles from Des Plaines, IL)
- 13 days ago
- Countryside, IL (19 miles from Des Plaines, IL)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - COM Team
- Waukegan, IL (21 miles from Des Plaines, IL)
- 15 days ago
- Waukegan, IL (21 miles from Des Plaines, IL)
- 15 days ago
Skills Required: Customer service Data entry Email communication Order processing Customer support Troubleshooting Top Skills: Customer service Data entry Email communication Additional Skills & Qualifications...
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Des Plaines, IL
Highest Education Level
Customer Services in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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