Customer Service Jobs in Dekalb, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, PT Overnights
- Plano, IL (19 miles from Dekalb, IL)
- 5 days ago
- Plano, IL (19 miles from Dekalb, IL)
- 5 days ago
Store 4706893: 1001 US 34, Plano, Illinois 60545 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate - Weekend Availability
- Batavia, IL (20 miles from Dekalb, IL)
- 6 days ago
- Batavia, IL (20 miles from Dekalb, IL)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required. NOTE: Thank you for your interest in DKPH....
Customer Service Representative, 1st Shift
- North Aurora, IL (20 miles from Dekalb, IL)
- 14 days ago
- North Aurora, IL (20 miles from Dekalb, IL)
- 14 days ago
Store 4706763: 1851 N Farnsworth, Aurora, Illinois 60505 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd Shift - Weekends
- Sycamore, IL (7 miles from Dekalb, IL)
- 23 days ago
- Sycamore, IL (7 miles from Dekalb, IL)
- 23 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Overnights
- South Elgin, IL (22 miles from Dekalb, IL)
- 30+ days ago
- South Elgin, IL (22 miles from Dekalb, IL)
- 30+ days ago
Store 4706828: 355 S Randall Rd, South Elgin, Illinois 60177 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative-MPP Orora Sycamore
- Sycamore, IL (7 miles from Dekalb, IL)
- 30+ days ago
- Sycamore, IL (7 miles from Dekalb, IL)
- 30+ days ago
At Orora leadership is encouraged at every level, within the team Manufactured Packaging Products is seeking a Customer Service Representative for our Sycamore, IL location....
Customer Service Representative Fueler/Washer
- Batavia, IL (20 miles from Dekalb, IL)
- 45+ days ago
- Batavia, IL (20 miles from Dekalb, IL)
- 45+ days ago
It's about incredible customer service and building relationships with your accounts. When you drive for Penske, you're representing Penske, but you're also representing your clients....
Senior Customer Service Representative
- St Charles, IL (22 miles from Dekalb, IL)
- 45+ days ago
- St Charles, IL (22 miles from Dekalb, IL)
- 45+ days ago
Applies customer service training and uses prepared scripts to address and resolve customer concerns and overcome objections by telephone....
Customer Service Representative
- Saint Charles, IL (22 miles from Dekalb, IL)
- 60+ days ago
- Saint Charles, IL (22 miles from Dekalb, IL)
- 60+ days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative Job
- Geneva, IL (20 miles from Dekalb, IL)
- 90+ days ago
- Geneva, IL (20 miles from Dekalb, IL)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Demographic Data for Dekalb, IL
Moving to Dekalb, IL? Find some basic demographic data about Dekalb, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dekalb, IL
Highest Education Level
Customer Services in Dekalb, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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