Customer Service Jobs in Crystal Lake, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Customer Service Representative - Patient Registration

  • Schaumburg, IL (20 miles from Crystal Lake, IL)
  • 3 hours ago
  • Schaumburg, IL (20 miles from Crystal Lake, IL)
  • 3 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Pell Lake, WI (18 miles from Crystal Lake, IL)
  • 1 day ago
  • Pell Lake, WI (18 miles from Crystal Lake, IL)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Bristol, WI (23 miles from Crystal Lake, IL)
  • 2 days ago
  • Bristol, WI (23 miles from Crystal Lake, IL)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Bristol, WI (23 miles from Crystal Lake, IL)
  • 2 days ago
  • Bristol, WI (23 miles from Crystal Lake, IL)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Customer Service Representative

  • Genoa City, WI (18 miles from Crystal Lake, IL)
  • 2 days ago
  • Genoa City, WI (18 miles from Crystal Lake, IL)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Mettawa, IL (22 miles from Crystal Lake, IL)
  • 7 days ago
  • Mettawa, IL (22 miles from Crystal Lake, IL)
  • 7 days ago

Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Customer Service Representative Producer Services (Bilingual Spanish-English)

  • North Chicago, IL (23 miles from Crystal Lake, IL)
  • 8 days ago
  • North Chicago, IL (23 miles from Crystal Lake, IL)
  • 8 days ago

Customer Service Representative - Producer Services (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - Producer Services (Bilingual Spanish-English) Duration: 6...

Customer Service Representative CWB (Bilingual Spanish-English)

  • North Chicago, IL (23 miles from Crystal Lake, IL)
  • 8 days ago
  • North Chicago, IL (23 miles from Crystal Lake, IL)
  • 8 days ago

Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Chicago IL...

Customer Service Representative - COM Team

  • Waukegan, IL (24 miles from Crystal Lake, IL)
  • 18 days ago
  • Waukegan, IL (24 miles from Crystal Lake, IL)
  • 18 days ago

Skills Required: Customer service Data entry Email communication Order processing Customer support Troubleshooting Top Skills: Customer service Data entry Email communication Additional Skills & Qualifications...

Customer Service Representative - Lake Forest, IL

  • Lake Forest, IL (22 miles from Crystal Lake, IL)
  • 29 days ago
  • Lake Forest, IL (22 miles from Crystal Lake, IL)
  • 29 days ago

Customer Service Representative - Lake Forest Were hiring full-time INBOUND phone customer service representatives!...

Customer Service Representative

  • Lake Zurich, IL (14 miles from Crystal Lake, IL)
  • 30+ days ago
  • Lake Zurich, IL (14 miles from Crystal Lake, IL)
  • 30+ days ago

The Customer Service Representative reports into the Customer Service Team Lead or Manager....

Retail Loss Prevention Customer Service Associate II

  • Schaumburg, IL (20 miles from Crystal Lake, IL)
  • 45+ days ago
  • Schaumburg, IL (20 miles from Crystal Lake, IL)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative- USABLUEBOOK

  • Waukegan, IL (24 miles from Crystal Lake, IL)
  • 24 days ago
  • Waukegan, IL (24 miles from Crystal Lake, IL)
  • 24 days ago

Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....

Customer Service Representative -Producer Services"

  • North Chicago, IL (23 miles from Crystal Lake, IL)
  • 30+ days ago
  • North Chicago, IL (23 miles from Crystal Lake, IL)
  • 30+ days ago

Customer Service Representative -Producer Services" Job Description Job Title: Customer Service Representative -Producer Services Duration: 6 Months assignment (Temp To Perm depends on performance)...

Retail Customer Service Associate

  • Gurnee, IL (19 miles from Crystal Lake, IL)
  • 30+ days ago
  • Gurnee, IL (19 miles from Crystal Lake, IL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6570 Grand Ave, Gurnee, IL 60031...

Demographic Data for Crystal Lake, IL

Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.


Local
National
59,191
1,975
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Crystal Lake, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Crystal Lake, IL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crystal Lake, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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