Customer Service Jobs in Columbia, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO (12 miles from Columbia, IL)
- 2 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 2 days ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative - Part-time PRN
- Hillsboro, MO (23 miles from Columbia, IL)
- 13 days ago
- Hillsboro, MO (23 miles from Columbia, IL)
- 13 days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Representative
- Sauget, IL (13 miles from Columbia, IL)
- 16 days ago
- Sauget, IL (13 miles from Columbia, IL)
- 16 days ago
Basic knowledge of Medicaid, Medicare and commercial insurance billing guidelines. Ability to interpret insurance processing and posted items in an Electronic Medical Records (EMR)....
Customer Service Representative - PT
- Saint Louis, MO (12 miles from Columbia, IL)
- 16 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 16 days ago
service....
Customer Service Representative
- Cahokia, IL (9 miles from Columbia, IL)
- 19 days ago
- Cahokia, IL (9 miles from Columbia, IL)
- 19 days ago
Skills and Requirements 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and verbal skills Proficient with office...
Customer Service Rep (01613) - 10736 Business Rt 21
- Hillsboro, MO (23 miles from Columbia, IL)
- 24 days ago
- Hillsboro, MO (23 miles from Columbia, IL)
- 24 days ago
Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....
Customer Service Representative
- Clayton, MO (15 miles from Columbia, IL)
- 30+ days ago
- Clayton, MO (15 miles from Columbia, IL)
- 30+ days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative, PT Evenings
- Saint Louis, MO (12 miles from Columbia, IL)
- 45+ days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 45+ days ago
Store 4701623: 9931 Watson Rd, St Louis, Missouri 63126 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- O Fallon, IL (20 miles from Columbia, IL)
- 45+ days ago
- O Fallon, IL (20 miles from Columbia, IL)
- 45+ days ago
Store 4701348: 320 W State St, O Fallon, Illinois 62269 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Pharmacy Customer Service Associate
- Fenton, MO (13 miles from Columbia, IL)
- 45+ days ago
- Fenton, MO (13 miles from Columbia, IL)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT Overnights
- Saint Louis, MO (12 miles from Columbia, IL)
- 45+ days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 45+ days ago
Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Days
- Belleville, IL (13 miles from Columbia, IL)
- 45+ days ago
- Belleville, IL (13 miles from Columbia, IL)
- 45+ days ago
Store 4701590: 10 S Belt W, Belleville, Illinois 62220 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Belleville, IL (13 miles from Columbia, IL)
- 60+ days ago
- Belleville, IL (13 miles from Columbia, IL)
- 60+ days ago
Store 4701591: 3801 N Belt W, Belleville, Illinois 62226 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Saint Louis, MO (12 miles from Columbia, IL)
- 60+ days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 60+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Ellisville, MO (21 miles from Columbia, IL)
- 60+ days ago
- Ellisville, MO (21 miles from Columbia, IL)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Columbia, IL
Moving to Columbia, IL? Find some basic demographic data about Columbia, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbia, IL
Highest Education Level
Customer Services in Columbia, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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