Customer Service Jobs in Chicago Heights, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (23 miles from Chicago Heights, IL)
- 1 day ago
- Burr Ridge, IL (23 miles from Chicago Heights, IL)
- 1 day ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
Customer Service Representative
- University Park, IL (6 miles from Chicago Heights, IL)
- 4 days ago
- University Park, IL (6 miles from Chicago Heights, IL)
- 4 days ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Pre-Licensed Customer Service Representative - Remote
- Gary, IN (14 miles from Chicago Heights, IL)
- 8 days ago
- Gary, IN (14 miles from Chicago Heights, IL)
- 8 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote Work70182-LP Customer Service Associate II
- Countryside, IL (22 miles from Chicago Heights, IL)
- 17 days ago
- Countryside, IL (22 miles from Chicago Heights, IL)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 22 days ago
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 22 days ago
Provides excellent customer service....
Customer Service Representative
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 23 days ago
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 23 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 23 days ago
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 23 days ago
Provides excellent customer service....
- Oak Lawn, IL (15 miles from Chicago Heights, IL)
- 30+ days ago
- Oak Lawn, IL (15 miles from Chicago Heights, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Glenwood, IL (1 mile from Chicago Heights, IL)
- 60+ days ago
- Glenwood, IL (1 mile from Chicago Heights, IL)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Medical Equipment Customer Service Representative
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 24 days ago
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 24 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Alsip, IL (12 miles from Chicago Heights, IL)
- 28 days ago
- Alsip, IL (12 miles from Chicago Heights, IL)
- 28 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2319 SF Job Req ID: 13253 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....
Retail Customer Service Associate
- Tinley Park, IL (12 miles from Chicago Heights, IL)
- 30+ days ago
- Tinley Park, IL (12 miles from Chicago Heights, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Customer Service Representative
- Monee, IL (12 miles from Chicago Heights, IL)
- 30+ days ago
- Monee, IL (12 miles from Chicago Heights, IL)
- 30+ days ago
Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (MP#334057)
- Burr Ridge, IL (23 miles from Chicago Heights, IL)
- 30+ days ago
- Burr Ridge, IL (23 miles from Chicago Heights, IL)
- 30+ days ago
Forklift Operator Needed - 2nd Shift - Great Pay! (HP#333433) Glendale Heights, IL 60172 Posted: 03/06/2025 Employment Type: Temp to Hire Industry: Manufacturing Job Number: 334548 Pay Rate: 19.25...
Customer Service Representative 3.1 3.1 out of 5 stars Chicago Heights, IL 60411 W hat you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Demographic Data for Chicago Heights, IL
Moving to Chicago Heights, IL? Find some basic demographic data about Chicago Heights, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chicago Heights, IL
Highest Education Level
Customer Services in Chicago Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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