Customer Service Jobs in Berwyn, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 105 Jobs
Food Safety Net Services

Customer Service Representative - Labs (on-site)

We are currently looking for a Customer Service Representative to join our growing team!...

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Hammond, IN (19 miles from Berwyn, IL)
  • 2 days ago
  • Hammond, IN (19 miles from Berwyn, IL)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Retail Customer Service Associate

  • Des Plaines, IL (16 miles from Berwyn, IL)
  • 6 hours ago
  • Des Plaines, IL (16 miles from Berwyn, IL)
  • 6 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...

Customer Service Rep I

  • Chicago, IL (8 miles from Berwyn, IL)
  • 15 hours ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 15 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Bilingual Customer Service Representative

  • Chicago, IL (8 miles from Berwyn, IL)
  • 16 hours ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 16 hours ago

Customer Service Representative( Bilingual Spanish) Location: Triangle Plaza 8750 W....

Customer Service Representative - Sales (Work From Home)

  • Chicago, IL (8 miles from Berwyn, IL)
  • 19 hours ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 19 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Representative, Overnights

  • Lincolnwood, IL (11 miles from Berwyn, IL)
  • 1 day ago
  • Lincolnwood, IL (11 miles from Berwyn, IL)
  • 1 day ago

you to join our team as a Customer Service Representative....

Customer Service Representative (West Chicago Area)

  • West Chicago, IL (22 miles from Berwyn, IL)
  • 1 day ago
  • West Chicago, IL (22 miles from Berwyn, IL)
  • 1 day ago

Service and Logistics Specialist!...

Body Shop Customer Service Representative

  • Wheeling, IL (21 miles from Berwyn, IL)
  • 1 day ago
  • Wheeling, IL (21 miles from Berwyn, IL)
  • 1 day ago

The successful candidate will be responsible for providing exceptional customer service to our clients in a timely and efficient manner....

Customer Service Representative - FS

  • Chicago, IL (8 miles from Berwyn, IL)
  • 3 days ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 3 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Representative

  • Chicago, IL (8 miles from Berwyn, IL)
  • 4 days ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 4 days ago

Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...

Bilingual Customer Service Representative

  • Chicago, IL (8 miles from Berwyn, IL)
  • 5 days ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 5 days ago

Apply to be a Bilingual Customer Service Representative today!...

Customer Service Representative

  • Addison, IL (13 miles from Berwyn, IL)
  • 5 days ago
  • Addison, IL (13 miles from Berwyn, IL)
  • 5 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative

  • Lisle, IL (15 miles from Berwyn, IL)
  • 5 days ago
  • Lisle, IL (15 miles from Berwyn, IL)
  • 5 days ago

Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....

Customer Service Representative, Afternoons

  • Lisle, IL (15 miles from Berwyn, IL)
  • 5 days ago
  • Lisle, IL (15 miles from Berwyn, IL)
  • 5 days ago

Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Berwyn, IL

Moving to Berwyn, IL? Find some basic demographic data about Berwyn, IL below.

Local
National
64,706
949
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Salary for Customer Service Jobs in Berwyn, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Berwyn, IL offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berwyn, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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