Customer Service Jobs in Belleville, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Saint Louis, MO (16 miles from Belleville, IL)
- 2 days ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO (16 miles from Belleville, IL)
- 2 days ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 2 days ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative
- Sauget, IL (14 miles from Belleville, IL)
- 16 days ago
- Sauget, IL (14 miles from Belleville, IL)
- 16 days ago
Basic knowledge of Medicaid, Medicare and commercial insurance billing guidelines. Ability to interpret insurance processing and posted items in an Electronic Medical Records (EMR)....
Customer Service Representative - PT
- Saint Louis, MO (16 miles from Belleville, IL)
- 16 days ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 16 days ago
service....
Customer Service Representative
- Cahokia, IL (12 miles from Belleville, IL)
- 18 days ago
- Cahokia, IL (12 miles from Belleville, IL)
- 18 days ago
Skills and Requirements 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and verbal skills Proficient with office...
Customer Service Representative
- Clayton, MO (22 miles from Belleville, IL)
- 30+ days ago
- Clayton, MO (22 miles from Belleville, IL)
- 30+ days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative, PT Evenings
- Saint Louis, MO (16 miles from Belleville, IL)
- 45+ days ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 45+ days ago
Store 4701623: 9931 Watson Rd, St Louis, Missouri 63126 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- O Fallon, IL (10 miles from Belleville, IL)
- 45+ days ago
- O Fallon, IL (10 miles from Belleville, IL)
- 45+ days ago
Store 4701348: 320 W State St, O Fallon, Illinois 62269 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, PT Overnights
- Saint Louis, MO (24 miles from Belleville, IL)
- 45+ days ago
- Saint Louis, MO (24 miles from Belleville, IL)
- 45+ days ago
Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Store 4701590: 10 S Belt W, Belleville, Illinois 62220 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Arnold, MO (23 miles from Belleville, IL)
- 45+ days ago
- Arnold, MO (23 miles from Belleville, IL)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 4701591: 3801 N Belt W, Belleville, Illinois 62226 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Saint Louis, MO (16 miles from Belleville, IL)
- 60+ days ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 60+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Maplewood, MO (21 miles from Belleville, IL)
- 60+ days ago
- Maplewood, MO (21 miles from Belleville, IL)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Bilingual Customer Service Representative
- Saint Louis, MO (16 miles from Belleville, IL)
- 90+ days ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 90+ days ago
Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....
Demographic Data for Belleville, IL
Moving to Belleville, IL? Find some basic demographic data about Belleville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Belleville, IL
Highest Education Level
Customer Services in Belleville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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