Customer Service Jobs in Antioch, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Overnights
- Bristol, WI (7 miles from Antioch, IL)
- 2 days ago
- Bristol, WI (7 miles from Antioch, IL)
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Pleasant Prairie, WI (10 miles from Antioch, IL)
- 2 days ago
- Pleasant Prairie, WI (10 miles from Antioch, IL)
- 2 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Bristol, WI (7 miles from Antioch, IL)
- 2 days ago
- Bristol, WI (7 miles from Antioch, IL)
- 2 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Customer Service Representative
- Springfield, WI (20 miles from Antioch, IL)
- 2 days ago
- Springfield, WI (20 miles from Antioch, IL)
- 2 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Mettawa, IL (18 miles from Antioch, IL)
- 8 days ago
- Mettawa, IL (18 miles from Antioch, IL)
- 8 days ago
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative Producer Services (Bilingual Spanish-English)
- North Chicago, IL (14 miles from Antioch, IL)
- 9 days ago
- North Chicago, IL (14 miles from Antioch, IL)
- 9 days ago
Customer Service Representative - Producer Services (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - Producer Services (Bilingual Spanish-English) Duration: 6...
Customer Service Representative CWB (Bilingual Spanish-English)
- North Chicago, IL (14 miles from Antioch, IL)
- 9 days ago
- North Chicago, IL (14 miles from Antioch, IL)
- 9 days ago
Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Chicago IL...
Customer Service Representative - COM Team
- Waukegan, IL (13 miles from Antioch, IL)
- 19 days ago
- Waukegan, IL (13 miles from Antioch, IL)
- 19 days ago
Skills Required: Customer service Data entry Email communication Order processing Customer support Troubleshooting Top Skills: Customer service Data entry Email communication Additional Skills & Qualifications...
Customer Service Representative - Lake Forest, IL
- Lake Forest, IL (18 miles from Antioch, IL)
- 30+ days ago
- Lake Forest, IL (18 miles from Antioch, IL)
- 30+ days ago
Customer Service Representative - Lake Forest Were hiring full-time INBOUND phone customer service representatives!...
Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating
- Woodstock, IL (22 miles from Antioch, IL)
- 30+ days ago
- Woodstock, IL (22 miles from Antioch, IL)
- 30+ days ago
The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....
Customer Service Representative- USABLUEBOOK
- Waukegan, IL (13 miles from Antioch, IL)
- 24 days ago
- Waukegan, IL (13 miles from Antioch, IL)
- 24 days ago
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
Customer Service Representative - Patient Registration
- Racine, WI (23 miles from Antioch, IL)
- 25 days ago
- Racine, WI (23 miles from Antioch, IL)
- 25 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative -Producer Services"
- North Chicago, IL (14 miles from Antioch, IL)
- 30+ days ago
- North Chicago, IL (14 miles from Antioch, IL)
- 30+ days ago
Customer Service Representative -Producer Services" Job Description Job Title: Customer Service Representative -Producer Services Duration: 6 Months assignment (Temp To Perm depends on performance)...
Retail Customer Service Associate
- Gurnee, IL (8 miles from Antioch, IL)
- 30+ days ago
- Gurnee, IL (8 miles from Antioch, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6570 Grand Ave, Gurnee, IL 60031...
Body Shop Customer Service Representative
- Wheeling, IL (24 miles from Antioch, IL)
- 30+ days ago
- Wheeling, IL (24 miles from Antioch, IL)
- 30+ days ago
The successful candidate will be responsible for providing exceptional customer service to our clients in a timely and efficient manner....
Demographic Data for Antioch, IL
Moving to Antioch, IL? Find some basic demographic data about Antioch, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Antioch, IL
Highest Education Level
Customer Services in Antioch, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »