Customer Service Jobs in Alton, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Saint Louis, MO (21 miles from Alton, IL)
- 16 hours ago
- Saint Louis, MO (21 miles from Alton, IL)
- 16 hours ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Customer Service Representative - LAB
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
Additional Information About the Role Are you a customer service oriented lab technician looking for a career as a MT/MLS I (Non-Reg)?...
Customer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO (21 miles from Alton, IL)
- 4 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 4 days ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative
- Sauget, IL (21 miles from Alton, IL)
- 18 days ago
- Sauget, IL (21 miles from Alton, IL)
- 18 days ago
Basic knowledge of Medicaid, Medicare and commercial insurance billing guidelines. Ability to interpret insurance processing and posted items in an Electronic Medical Records (EMR)....
Customer Service Representative-PT
- Saint Louis, MO (21 miles from Alton, IL)
- 19 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 19 days ago
service....
Customer Service Representative
- Edwardsville, IL (11 miles from Alton, IL)
- 21 days ago
- Edwardsville, IL (11 miles from Alton, IL)
- 21 days ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Customer Service Representative
- Clayton, MO (22 miles from Alton, IL)
- 30+ days ago
- Clayton, MO (22 miles from Alton, IL)
- 30+ days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative, PT Evenings
- Saint Louis, MO (21 miles from Alton, IL)
- 45+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 45+ days ago
Store 4701623: 9931 Watson Rd, St Louis, Missouri 63126 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- East Alton, IL (7 miles from Alton, IL)
- 45+ days ago
- East Alton, IL (7 miles from Alton, IL)
- 45+ days ago
Store 4701456: 716 W Saint Louis, East Alton, Illinois 62024 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Saint Louis, MO (21 miles from Alton, IL)
- 60+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Maplewood, MO (24 miles from Alton, IL)
- 60+ days ago
- Maplewood, MO (24 miles from Alton, IL)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - St. Louis Airport
- Saint Louis, MO (21 miles from Alton, IL)
- 60+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 60+ days ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Bilingual Customer Service Representative
- Saint Louis, MO (21 miles from Alton, IL)
- 90+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 90+ days ago
Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....
Customer Service Representative
- Saint Charles, MO (18 miles from Alton, IL)
- 28 days ago
- Saint Charles, MO (18 miles from Alton, IL)
- 28 days ago
service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...
Retail Customer Service Associate
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Demographic Data for Alton, IL
Moving to Alton, IL? Find some basic demographic data about Alton, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alton, IL
Highest Education Level
Customer Services in Alton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »