Customer Service Jobs in Kailua, HI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI (9 miles from Kailua, HI)
- 11 days ago
- Liberty Mutual Insurance
- Honolulu, HI (9 miles from Kailua, HI)
- 11 days ago
Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Kaneohe, HI (6 miles from Kailua, HI)
- 2 days ago
- Kaneohe, HI (6 miles from Kailua, HI)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work- Honolulu, HI (9 miles from Kailua, HI)
- 4 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 4 days ago
This role is essential in providing customer service to "House Account" policyholders, managing policy changes, and handling various administrative and underwriting tasks....
Customer Service Representative III, Retail Banking (Honolulu, HI) - $1000 Sign-On Bonus
- Honolulu, HI (9 miles from Kailua, HI)
- 11 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 11 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- Aiea, HI (9 miles from Kailua, HI)
- 30+ days ago
- Aiea, HI (9 miles from Kailua, HI)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Part Time Customer Service Associate
- Honolulu, HI (9 miles from Kailua, HI)
- 21 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 21 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Kaneohe, HI (6 miles from Kailua, HI)
- 25 days ago
- Kaneohe, HI (6 miles from Kailua, HI)
- 25 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Retail Customer Service Associate
- Honolulu, HI (9 miles from Kailua, HI)
- 30+ days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 750 Keeaumoku St, Honolulu, HI 96814...
Customer Service Representative
- Honolulu, HI (9 miles from Kailua, HI)
- 30+ days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 30+ days ago
Full-time, Customer Service Representative Location: Honolulu Industry: Insurance Schedule: Monday through Friday from 8:00 am to 4:30 pm....
Sr Customer Service Rep-Onsite Honolulu
- Honolulu, HI (9 miles from Kailua, HI)
- 30+ days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 30+ days ago
As a Sr Customer Service Specialist, you will be part of the customer service department supporting energy efficiency and water conservation programs....
Customer Service Representative II, Retail Banking (Honolulu, HI) - $1000 Sign-On Bonus
- Honolulu, HI (9 miles from Kailua, HI)
- 30+ days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 30+ days ago
Area: Customer Service (Sales)...
Autism Services - Medical Call Center Customer Service Rep
- Honolulu, HI (9 miles from Kailua, HI)
- 45+ days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 45+ days ago
Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position....
Customer Service Insurance Representative
- Honolulu, HI (9 miles from Kailua, HI)
- 45+ days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 45+ days ago
Customer Service Insurance Representative (218547-14) A reputable insurance company is seeking a Customer Service Representative to assist their busy office....
Customer Service Representative
- Pearl City, HI (11 miles from Kailua, HI)
- 60+ days ago
- Pearl City, HI (11 miles from Kailua, HI)
- 60+ days ago
Description Customer Service Job Expectations Collaborate with the Customer Service Information Manager (CSIM) to enhance customer service practices, reviewing departmental documents ensuring internal...
Customer Service Representative II, Retail Banking (Kahala - Honolulu, HI)
- Honolulu, HI (9 miles from Kailua, HI)
- 90+ days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 90+ days ago
Area: Customer Service (Sales)...
Demographic Data for Kailua, HI
Moving to Kailua, HI? Find some basic demographic data about Kailua, HI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kailua, HI
Highest Education Level
Customer Services in Kailua, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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