Customer Service Jobs in Smyrna, DE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative 1
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
The Inductors Division of Vishay is currently seeking applicants for a full-time Customer Service Representative....
- Cheswold, DE (4 miles from Smyrna, DE)
- 45+ days ago
- Cheswold, DE (4 miles from Smyrna, DE)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Dover, DE (7 miles from Smyrna, DE)
- 30+ days ago
- Dover, DE (7 miles from Smyrna, DE)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901...
Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 30+ days ago
- Dover, DE (7 miles from Smyrna, DE)
- 30+ days ago
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
Customer Service Associate Representative
- Marydel, MD (15 miles from Smyrna, DE)
- 30+ days ago
- Marydel, MD (15 miles from Smyrna, DE)
- 30+ days ago
Service tasks.Performs simple data entry, sorts requests, and maintains files.Understands simple instructions and procedures.Performs Customer Service duties under direct instruction and close supervision.Work...
Remote WorkCustomer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 90+ days ago
- Dover, DE (7 miles from Smyrna, DE)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Smyrna, DE
Moving to Smyrna, DE? Find some basic demographic data about Smyrna, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Smyrna, DE
Highest Education Level
Customer Services in Smyrna, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »