Customer Service Jobs in New Castle, DE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative CHMG
- Milmont Park, PA (22 miles from New Castle, DE)
- 1 day ago
- Milmont Park, PA (22 miles from New Castle, DE)
- 1 day ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative
- Chadds Ford, PA (15 miles from New Castle, DE)
- 4 days ago
- Chadds Ford, PA (15 miles from New Castle, DE)
- 4 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
LP Customer Service Associate 2
- Christiana, DE (6 miles from New Castle, DE)
- 12 days ago
- Christiana, DE (6 miles from New Castle, DE)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (6 miles from New Castle, DE)
- 15 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- North East, MD (19 miles from New Castle, DE)
- 30+ days ago
- North East, MD (19 miles from New Castle, DE)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Christiana Mall
- Newark, DE (6 miles from New Castle, DE)
- 30+ days ago
- Newark, DE (6 miles from New Castle, DE)
- 30+ days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Full Service Catering Customer Service Associate
- Swedesboro, NJ (15 miles from New Castle, DE)
- 45+ days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (6 miles from New Castle, DE)
- 45+ days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Pittsgrove, NJ (21 miles from New Castle, DE)
- 22 days ago
- Pittsgrove, NJ (21 miles from New Castle, DE)
- 22 days ago
What You’ll Do: Provide unmatched customer service....
Customer Service Rep/Car Wash Attendant
- Glassboro, NJ (24 miles from New Castle, DE)
- 60+ days ago
- Glassboro, NJ (24 miles from New Castle, DE)
- 60+ days ago
Excellent customer service skills to ensure optimum customer satisfaction. Strong ability to work flexible hours, such as weekends. Ability to work standing over long periods of time....
Customer Service Representative Job
- Newark, DE (6 miles from New Castle, DE)
- 90+ days ago
- Newark, DE (6 miles from New Castle, DE)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative
- Glassboro, NJ (24 miles from New Castle, DE)
- 90+ days ago
- Glassboro, NJ (24 miles from New Castle, DE)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Castle, DE
Highest Education Level
Customer Services in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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