Customer Service Jobs in Anchorage, AK
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate WALGREENS - 3.4 Anchorage, AK Job Details Full-time $15.00 - $17.50 an hour 2 days ago Qualifications Customer service English Cash register Entry level Full Job Description...
Autism Services - Medical Call Center Customer Service Rep
- Anchorage, AK
- 15 days ago
- Anchorage, AK
- 15 days ago
Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position....
Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for Anchorage, AK
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Salary for Customer Service Jobs in Anchorage, AK
Highest Education Level
Customer Services in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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