Customer Service Jobs in Tuscaloosa, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Tuscaloosa, AL
- 23 hours ago
- Tuscaloosa, AL
- 23 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkAs a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Loss Prevention Customer Service Associate I
- Tuscaloosa, AL
- 9 days ago
- Tuscaloosa, AL
- 9 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Knoxville, AL (17 miles from Tuscaloosa, AL)
- 14 days ago
- Knoxville, AL (17 miles from Tuscaloosa, AL)
- 14 days ago
Store 2723726: 30054 US Hwy 11, Knoxville, Alabama 35469 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723823: 724 Skyland Blvd E, Tuscaloosa, Alabama 35405 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Lead Customer Service Representative
- Cottondale, AL (13 miles from Tuscaloosa, AL)
- 60+ days ago
- Cottondale, AL (13 miles from Tuscaloosa, AL)
- 60+ days ago
Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Cottondale, AL (13 miles from Tuscaloosa, AL)
- 60+ days ago
- Cottondale, AL (13 miles from Tuscaloosa, AL)
- 60+ days ago
Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Tuscaloosa, AL
Moving to Tuscaloosa, AL? Find some basic demographic data about Tuscaloosa, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tuscaloosa, AL
Highest Education Level
Customer Services in Tuscaloosa, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »