Customer Service Jobs in Toney, AL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Representative - FT

  • Huntsville, AL (15 miles from Toney, AL)
  • 3 hours ago
  • Huntsville, AL (15 miles from Toney, AL)
  • 3 hours ago

service....

Customer Service Representative

  • Huntsville, AL (15 miles from Toney, AL)
  • 3 days ago
  • Huntsville, AL (15 miles from Toney, AL)
  • 3 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Huntsville, AL (15 miles from Toney, AL)
  • 3 days ago
  • Huntsville, AL (15 miles from Toney, AL)
  • 3 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Rep (05369) - 6360 AL-53

  • Harvest, AL (5 miles from Toney, AL)
  • 90+ days ago
  • Harvest, AL (5 miles from Toney, AL)
  • 90+ days ago

Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....

Customer Service Representative

  • Huntsville, AL (15 miles from Toney, AL)
  • 90+ days ago
  • Huntsville, AL (15 miles from Toney, AL)
  • 90+ days ago

Store 2723677: 6278 University Dr NW, Huntsville, Alabama 35806 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • Huntsville, AL (15 miles from Toney, AL)
  • 30+ days ago
  • Huntsville, AL (15 miles from Toney, AL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5651 Holmes Ave Nw, Huntsville,...

Lead Customer Service Representative

  • Madison, AL (17 miles from Toney, AL)
  • 60+ days ago
  • Madison, AL (17 miles from Toney, AL)
  • 60+ days ago

Store 2707201: 11990 County Line Road, Madison, Alabama 35756 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Rep (05370) - 14451 US-231 431 N

  • Hazel Green, AL (8 miles from Toney, AL)
  • 90+ days ago
  • Hazel Green, AL (8 miles from Toney, AL)
  • 90+ days ago

Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....

Customer Service Associate

  • Huntsville, AL (15 miles from Toney, AL)
  • 90+ days ago
  • Huntsville, AL (15 miles from Toney, AL)
  • 90+ days ago

Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....

Demographic Data for Toney, AL

Moving to Toney, AL? Find some basic demographic data about Toney, AL below.


Local
National
13,199
98
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Toney, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Toney, AL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Toney, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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