Customer Service Jobs in Mountain Brook, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 3 hours ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 3 hours ago
service....
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 17 hours ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 17 hours ago
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 1 day ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 1 day ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 5 days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 5 days ago
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 7 days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 7 days ago
Position Overview : The Customer Service Representative is responsible for providing exceptional customer service to participants by answering questions, solving problems, and educating them on the...
Customer Service Representative Medical
- Hoover, AL (5 miles from Mountain Brook, AL)
- 17 days ago
- Hoover, AL (5 miles from Mountain Brook, AL)
- 17 days ago
Responsibilities: Provide excellent customer service to customers, addressing inquiries, and assisting with billing-related questions....
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 45+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Pelham, AL (12 miles from Mountain Brook, AL)
- 60+ days ago
- Pelham, AL (12 miles from Mountain Brook, AL)
- 60+ days ago
Store 2707205: 2101 Pelham Parkway, Perlham, Alabama 35124 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Hoover, AL (5 miles from Mountain Brook, AL)
- 30+ days ago
- Hoover, AL (5 miles from Mountain Brook, AL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Customer Service Representative - Patient Registration
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative Job
- Hoover, AL (5 miles from Mountain Brook, AL)
- 30+ days ago
- Hoover, AL (5 miles from Mountain Brook, AL)
- 30+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Hoover, AL
- Hoover, AL (5 miles from Mountain Brook, AL)
- 30+ days ago
- Hoover, AL (5 miles from Mountain Brook, AL)
- 30+ days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Lead Customer Service Representative
- Helena, AL (20 miles from Mountain Brook, AL)
- 45+ days ago
- Helena, AL (20 miles from Mountain Brook, AL)
- 45+ days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Pinson, AL (16 miles from Mountain Brook, AL)
- 60+ days ago
- Pinson, AL (16 miles from Mountain Brook, AL)
- 60+ days ago
Store 2723803: 6408 Old Springville Rd, Clay, Alabama 35048 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Mountain Brook, AL
Moving to Mountain Brook, AL? Find some basic demographic data about Mountain Brook, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mountain Brook, AL
Highest Education Level
Customer Services in Mountain Brook, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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