Customer Service Jobs in Huntsville, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Huntsville, AL
- 23 hours ago
- Huntsville, AL
- 23 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
You'll know you are a successful Customer Service Representative when you: Provide outstanding customer service and problem resolution Perform collection activities on delinquent accounts Assist with...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative
- Owens Cross Roads, AL (7 miles from Huntsville, AL)
- 22 days ago
- Owens Cross Roads, AL (7 miles from Huntsville, AL)
- 22 days ago
Store 2709065: 8947 Hwy 431 S, Owens Crossroads, Alabama 35763 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Gurley, AL (9 miles from Huntsville, AL)
- 29 days ago
- Gurley, AL (9 miles from Huntsville, AL)
- 29 days ago
Store 2709319: 6016 Hwy 72 East, Gurley, Alabama 35748 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
service....
Customer Service Rep (05370) - 14451 US-231 431 N
- Hazel Green, AL (15 miles from Huntsville, AL)
- 60+ days ago
- Hazel Green, AL (15 miles from Huntsville, AL)
- 60+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....
Dinner Rush & Closing Customer Service Rep (05369) - 6360 AL-53
- Harvest, AL (12 miles from Huntsville, AL)
- 90+ days ago
- Harvest, AL (12 miles from Huntsville, AL)
- 90+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Demographic Data for Huntsville, AL
Moving to Huntsville, AL? Find some basic demographic data about Huntsville, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Huntsville, AL
Highest Education Level
Customer Services in Huntsville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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