Customer Service Jobs in Cottondale, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 2 days ago
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRetail Loss Prevention Customer Service Associate I
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 30+ days ago
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Northport, AL (13 miles from Cottondale, AL)
- 60+ days ago
- Northport, AL (13 miles from Cottondale, AL)
- 60+ days ago
Store 2723732: 5525 McFarland Blvd, Northport, Alabama 35476 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 30+ days ago
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1401 Skyland Blvd E, Tuscaloosa,...
Customer Service Representative
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 30+ days ago
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 45+ days ago
- Tuscaloosa, AL (13 miles from Cottondale, AL)
- 45+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for Cottondale, AL
Moving to Cottondale, AL? Find some basic demographic data about Cottondale, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cottondale, AL
Highest Education Level
Customer Services in Cottondale, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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