Customer Service Jobs in Chelsea, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Hoover, AL (9 miles from Chelsea, AL)
- 2 days ago
- Hoover, AL (9 miles from Chelsea, AL)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Birmingham, AL (16 miles from Chelsea, AL)
- 2 days ago
- Birmingham, AL (16 miles from Chelsea, AL)
- 2 days ago
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Customer Service Representative
- Birmingham, AL (16 miles from Chelsea, AL)
- 4 days ago
- Birmingham, AL (16 miles from Chelsea, AL)
- 4 days ago
Position Overview : The Customer Service Representative is responsible for providing exceptional customer service to participants by answering questions, solving problems, and educating them on the...
Customer Service Representative Medical
- Hoover, AL (9 miles from Chelsea, AL)
- 14 days ago
- Hoover, AL (9 miles from Chelsea, AL)
- 14 days ago
Responsibilities: Provide excellent customer service to customers, addressing inquiries, and assisting with billing-related questions....
Customer Service Representative
- Birmingham, AL (16 miles from Chelsea, AL)
- 45+ days ago
- Birmingham, AL (16 miles from Chelsea, AL)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Pelham, AL (5 miles from Chelsea, AL)
- 60+ days ago
- Pelham, AL (5 miles from Chelsea, AL)
- 60+ days ago
Store 2707205: 2101 Pelham Parkway, Perlham, Alabama 35124 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Hoover, AL (9 miles from Chelsea, AL)
- 28 days ago
- Hoover, AL (9 miles from Chelsea, AL)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Customer Service Representative - Patient Registration
- Birmingham, AL (16 miles from Chelsea, AL)
- 29 days ago
- Birmingham, AL (16 miles from Chelsea, AL)
- 29 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Birmingham, AL (16 miles from Chelsea, AL)
- 29 days ago
- Birmingham, AL (16 miles from Chelsea, AL)
- 29 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative Job
- Hoover, AL (9 miles from Chelsea, AL)
- 30+ days ago
- Hoover, AL (9 miles from Chelsea, AL)
- 30+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Hoover, AL
- Hoover, AL (9 miles from Chelsea, AL)
- 30+ days ago
- Hoover, AL (9 miles from Chelsea, AL)
- 30+ days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Lead Customer Service Representative
- Helena, AL (15 miles from Chelsea, AL)
- 45+ days ago
- Helena, AL (15 miles from Chelsea, AL)
- 45+ days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Storage Customer Service Representative
- Vestavia Hills, AL (9 miles from Chelsea, AL)
- 60+ days ago
- Vestavia Hills, AL (9 miles from Chelsea, AL)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
- Fultondale, AL (22 miles from Chelsea, AL)
- 60+ days ago
- Fultondale, AL (22 miles from Chelsea, AL)
- 60+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative - Video Banking
- Birmingham, AL (16 miles from Chelsea, AL)
- 60+ days ago
- Birmingham, AL (16 miles from Chelsea, AL)
- 60+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Demographic Data for Chelsea, AL
Moving to Chelsea, AL? Find some basic demographic data about Chelsea, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chelsea, AL
Highest Education Level
Customer Services in Chelsea, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »