Customer Service Jobs in Calera, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Hoover, AL (21 miles from Calera, AL)
- 2 days ago
- Hoover, AL (21 miles from Calera, AL)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative Medical
- Hoover, AL (21 miles from Calera, AL)
- 14 days ago
- Hoover, AL (21 miles from Calera, AL)
- 14 days ago
Responsibilities: Provide excellent customer service to customers, addressing inquiries, and assisting with billing-related questions....
Customer Service Representative
- Pelham, AL (13 miles from Calera, AL)
- 60+ days ago
- Pelham, AL (13 miles from Calera, AL)
- 60+ days ago
Store 2707205: 2101 Pelham Parkway, Perlham, Alabama 35124 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Hoover, AL (21 miles from Calera, AL)
- 28 days ago
- Hoover, AL (21 miles from Calera, AL)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Customer Service Representative - Patient Registration
- Clanton, AL (19 miles from Calera, AL)
- 29 days ago
- Clanton, AL (19 miles from Calera, AL)
- 29 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative Job
- Hoover, AL (21 miles from Calera, AL)
- 30+ days ago
- Hoover, AL (21 miles from Calera, AL)
- 30+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Hoover, AL
- Hoover, AL (21 miles from Calera, AL)
- 30+ days ago
- Hoover, AL (21 miles from Calera, AL)
- 30+ days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Lead Customer Service Representative
- Helena, AL (15 miles from Calera, AL)
- 45+ days ago
- Helena, AL (15 miles from Calera, AL)
- 45+ days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Storage Customer Service Representative
- Vestavia Hills, AL (21 miles from Calera, AL)
- 60+ days ago
- Vestavia Hills, AL (21 miles from Calera, AL)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
- Vestavia Hills, AL (21 miles from Calera, AL)
- 90+ days ago
- Vestavia Hills, AL (21 miles from Calera, AL)
- 90+ days ago
QUALIFICATIONS: High School diploma or equivalent Retail or sales experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Able to learn...
Demographic Data for Calera, AL
Moving to Calera, AL? Find some basic demographic data about Calera, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Calera, AL
Highest Education Level
Customer Services in Calera, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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