Customer Service Jobs in Birmingham, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Hoover, AL (6 miles from Birmingham, AL)
- 23 hours ago
- Hoover, AL (6 miles from Birmingham, AL)
- 23 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...
Responsibilities: Provide excellent customer service to customers, addressing inquiries, and assisting with billing-related questions....
Customer Service Representative Job
- Hoover, AL (6 miles from Birmingham, AL)
- 8 days ago
- Hoover, AL (6 miles from Birmingham, AL)
- 8 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Hoover, AL
- Hoover, AL (6 miles from Birmingham, AL)
- 8 days ago
- Hoover, AL (6 miles from Birmingham, AL)
- 8 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fultondale, AL (6 miles from Birmingham, AL)
- 10 days ago
- Fultondale, AL (6 miles from Birmingham, AL)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Helena, AL (19 miles from Birmingham, AL)
- 14 days ago
- Helena, AL (19 miles from Birmingham, AL)
- 14 days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Helena, AL (19 miles from Birmingham, AL)
- 14 days ago
- Helena, AL (19 miles from Birmingham, AL)
- 14 days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Customer Service Representative - Birmingham, AL
- Birmingham, AL
- 24 days ago
- Birmingham, AL
- 24 days ago
Serve as main Customer Service contact for special pricing agreements. Assist Customer Service Supervisor in tracking and shipping backorders as products become available....
Customer Service Representative
- Pinson, AL (16 miles from Birmingham, AL)
- 28 days ago
- Pinson, AL (16 miles from Birmingham, AL)
- 28 days ago
Store 2723803: 6408 Old Springville Rd, Clay, Alabama 35048 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Pinson, AL (16 miles from Birmingham, AL)
- 28 days ago
- Pinson, AL (16 miles from Birmingham, AL)
- 28 days ago
Store 2723803: 6408 Old Springville Rd, Clay, Alabama 35048 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
service....
Demographic Data for Birmingham, AL
Moving to Birmingham, AL? Find some basic demographic data about Birmingham, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Birmingham, AL
Highest Education Level
Customer Services in Birmingham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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