Risk Management Platform Owner

Summary:

Responsible for onboarding and the annual due diligence of all Payment-related entities and programs, including but not limited to, gathering all of the required information and managing inputs into the payment risk assessment platform.

Qualifications:

Education: Bachelor's Degree in business or related field.

Experience: Five or more years in a third-party risk management role, preferably in banking, financial services, or vendor/supplier risk management. Experience with analytics preferred. Previous experience within the Payments or Fintech industry preferred. Or equivalent combination of education and experience.

Essential Functions:

A: Job Specific:

• Manages and maintains the platform used for managing third-party risks, ensuring its functionality, security, and compliance with relevant policies and procedures.
• Monitors and maintains platform configurations, including user accounts, permissions, and access controls.
• Ensures the platform is functioning optimally by monitoring and procuring regular maintenance, updates, and upgrades.
• Identifies issues with the platform and procures resolution to resolve technical issues, ensuring minimal disruption to users.
• Monitors the platform's usability and applicability and identifies areas for improvement.
• Ensures the accuracy and completeness of data within the platform, including third party information, risk assessments, and compliance records.
• Provides training and support to platform users.
• Generates reports and dashboards to track key metrics and identify trends.
• Identifies and implements process improvements, ensuring the efficiency and effectiveness of the TPRM program and risk assessment process.
• Collaborates with other teams, to ensure the TPRM program is aligned with organizational goals.
• Ensures each functional area is timely and thorough with their respective assessment inputs and documentation.
• Partners with HR to ensure staffing models are in-line with FTE allocation; interview and select employees; evaluate performance; provide corrective action and/or developmental plans.

Knowledge/Skills/Abilities:

• The ability to communicate effectively and clearly, both in verbal and written communications, as well as, present information to a variety of groups.
• Critical thinking skills and experience.
• Must work well independently, be self-motivated and results-oriented.
• Strong inter-personal skills are required to build relationships, collaborate, and communicate.
• Strong organizational skills.
• Strong business acumen, including strong analytical skills and ability to think critically.
• The ability to manage multiple tasks.
• Ability to respond to common inquiries or complaints from employees, customers, regulatory agencies, or members of the business community.
• Understanding of third-party risk management (TPRM) principles and processes.
• Experience with risk management platforms and tools.
• Troubleshooting and problem-solving skills.
• Ability to influence without direct authority.

Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status.